Microsoft, Windows

Windows 11 2023 Update: Copilot and Compatibility

Windows 11 2023 Update

In a recent development, Microsoft has identified a compatibility issue affecting Windows 11 users, temporarily obstructing access to Copilot and the upgrade to the anticipated Windows 11 2023 Update, version 23H2. This hiccup, originating from a bug in OS Build 19045.3758 (KB5032278), specifically impacts users with multi-monitor configurations.

Windows 11 2023 Update

Compatibility Hold for Windows 11 2023 Update:

Microsoft has taken a proactive approach, instituting a compatibility hold on devices experiencing the issue. Users, particularly those with multi-monitor setups, may encounter problems such as the unexpected movement of desktop icons or alignment issues when attempting to utilize Copilot in Windows (in preview).

Temporary Limitations:

Given the current circumstances, some users might find themselves unable to access Copilot, and the compatibility hold extends to impede upgrades to Windows 11, version 23H2. This decision aims to prevent further complications arising from the bug until a comprehensive fix is implemented.

Origins of the Issue:

The identified bug is traced back to Windows 11 OS Build 19045.3758 (KB5032278). The irregular movement of desktop icons on multi-monitor configurations during Copilot usage prompted Microsoft to address the issue promptly.

Microsoft’s Response:

Microsoft assures users that a solution is in the works and will be delivered through a future update. Until then, users are strongly advised against manually updating to Windows 11, version 23H2 using the Update Now button or the Media Creation Tool.

Context on Copilot:

Windows Copilot, Microsoft’s AI-powered assistant integrated into Windows 11, has been a focal point of recent updates. This incident follows a trend observed in November when similar issues were reported by users, citing desktop icon movements when engaging with Copilot.

Windows 11 copilot


As Microsoft navigates the complexities of AI integration with Copilot, users are reminded to exercise caution during the Windows 11 2023 update. The company’s commitment to resolving compatibility issues ensures a smoother experience for users once the bug is addressed in the upcoming update. If you’ve encountered similar issues or have insights to share, feel free to let us know in the comments.

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